Please observe the generally valid provisions when reserving a room!

Excerpt from the General Terms and Conditions for the Hotel Industry (AGBH 2006):

 
§ 4  Start and end of accommodation

4.1  Unless the Proprietor offers any other times of occupancy, the Party shall be entitled to move into the rented rooms from 4.00 pm on the agreed date ("date of arrival").

4.2  If a room is occupied for the first time before 6.00 am, the preceding night shall be deemed the first night of accommodation.

4.3  The rented rooms shall be vacated by the Party by 12.00 noon on the date of departure. The Proprietor shall be entitled to charge another day if the rented rooms are not vacated in time.

§ 5  Rescission of the Accommodation Agreement - Cancellation fee Rescission by the Proprietor

5.1  If the Accommodation Agreement provides for a down payment and such down payment has not been made by the Party in time, the Proprietor may rescind the Accommodation Agreement without granting any grace period.

5.2  If the Guest fails to arrive by 6.00 pm on the agreed date of arrival, the Proprietor shall not be obliged to accommodate them unless a later time of arrival has been agreed upon.

5.3  If the Party has made a down payment (see 3.3), the rooms shall be deemed reserved until 12.00 noon on the day following the date of arrival at the latest. If a down payment to the amount of more than four days has been made, the obligation to accommodate the Guest shall end on 6.00 pm on the fourth day, the date of arrival being deemed the first day, unless the Guest informs the Proprietor of a later date of arrival.

5.4  Unless otherwise agreed upon, the Proprietor may rescind the Accommodation Agreement for objectively justified reasons by means of a unilateral declaration by 3 months before the agreed date of arrival of the Party.

5.5  The Party may rescind the Accommodation Agreement by means of a unilateral declaration by 3 months before the agreed date of arrival of the Guest without being liable to pay a cancellation fee.

5.6  Outside the period specified in § 5.5, the Party may only rescind the Accommodation Agreement by means of a unilateral declaration subject to the following cancellation fees:

• no fees by 3 month before the date of arrival
• 40 % of the total agreed price by 1 month before the date of arrival
• 70 % of the total agreed price by 1 week before the date of arrival
• 90 % of the total agreed price within the last week preceding the date of arrival

5.7  If the Party is prevented from arriving at the accommodation establishment on the date of arrival since this is impossible due to unforeseeable extraordinary events (e.g. extreme snowfall, floods, etc.), the Party shall not be obliged to pay the agreed remuneration for the date of arrival.

5.8  The obligation to pay the remuneration for the booked stay shall revive as soon as the arrival becomes possible again provided that it becomes possible within three days.

For more details about the AGBH 2006 please see the link "agbh 2006" on the left side.